Terms of Service

TheHairMap is a directory that helps people find and connect with hair grooming professionals for people and pets. We provide discovery, messaging, a virtual try-on preview, and membership listings. We are not a party to any agreement between you and a listed provider.

You are responsible for keeping your account credentials secure and for activity that happens under your account. You must be accurate when providing information and keep it current. You may delete your account at any time from your profile settings.

If you list a business, you confirm you are authorized to represent it and that the details, services, and photos you publish are accurate and yours to publish. New listings are hidden from the map until a membership payment is confirmed. Memberships are billed through our payment provider; a recurring subscription stays active until it is canceled or expires, at which point the listing is deactivated.

Consultations, inquiries, and appointments arranged through the app are between you and the provider. TheHairMap is not responsible for services rendered, whether the provider is licensed or unlicensed. Always verify a provider’s license before receiving services.

Membership payments are processed by our payment provider. We do not store your card details. Fees are billed in advance, are non-refundable except where required by law, and a recurring subscription renews until you cancel it. You can manage or cancel your membership from your account at any time.

The try-on feature generates a preview from a photo you provide. Previews are illustrative only and not a guarantee of any result. You must have the right to use any photo you provide, and a parent or guardian must consent before a minor uses the camera try-on. See our Privacy Policy for how your photo is handled.

You may post styles, reviews, and comments. You grant TheHairMap a license to display that content within the app for the purpose of operating the directory. You must not post content that is unlawful, infringes others’ rights, or is sexual, hateful, or harassing. Uploaded images are screened by automated moderation; content that is flagged is held for review and may be removed.

You will not misuse the app — including scripting or automating access, attempting to access another user’s data, spamming providers, or circumventing any rate limits or consent controls. We may suspend or terminate access for violations.

TheHairMap is provided “as is”. We are a directory and are not responsible for the conduct or services of any listed provider. To the maximum extent permitted by law, we are not liable for damages arising from your use of the app or from services you book through it.

We may update these terms and our Privacy Policy from time to time. Continued use after a change means you accept the updated terms.